Magic Quadrant for Secure Web Gateway, 2008  by Blue Coat

September 11, 2008 - Secure Web gateway solutions protect Web-surfing PCs from infection and enforce company policies. Incumbant providers have been slow to respond to changing demands, while new vendors are struggling to get the right product mix and prove their mettle in the demanding enterprise market.

Make CRM Work the Way Salespeople Do  by Oracle Corporation

October 08, 2009 - This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.

Making the Most of Fax Virtualization with Boardless Technology  by Esker Inc.

July 17, 2009 - As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.

Managed VoIP: More Cost Effective Than You Think  by Orange Business Services

July 21, 2009 - Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.

Managing Global Web Sites: Localization, a Never Ending Story  by SDL Tridion

May 04, 2009 - This white paper provides examples about how organizations can use BluePrinting technology to achieve a smooth global Web operation and explains how organizations combine Content Management technology with translation technologies for even greater efficiency.

Managing Operator Networks as an Outsourcing Service  by Alcatel-Lucent

November 13, 2009 - Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.

Managing SharePoint in an Enterprise Environment  by Global Knowledge

October 11, 2008 - Microsoft Office SharePoint Server 2007 and other SharePoint technologies are excellent tools for a modern, web-based office environment. This white paper gives pointers on managing them.

Market Report: Best Practices and Cost Reduction Strategies for Today’s Virtualized Data Centers  by VKernel

August 18, 2009 - This paper addresses the fact that server virtualization is still a relatively new technology undergoing rapid development and innovation. While creating a virtual machine is relatively simple, the underlying complexity of the infrastructure and IT processes cannot be ignored.

Master Data Management: Extracting Value from Your Most Important Intangible Asset  by SAP America Inc

January 01, 2007 - Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service.

Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing  by SDL Tridion

March 02, 2009 - This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.

Maximizing Operational Efficiency with Oracle Business Intelligence Applications  by Oracle Corporation

December 01, 2007 - This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.

MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy  by Esker Inc.

July 10, 2009 - This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.

Meeting the Demand for Multi-Screen Experience  by Alcatel-Lucent

September 24, 2009 - Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.

Microsoft Dynamics CRM - Sports Organizations  by Microsoft

July 30, 2009 - For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.

Microsoft Dynamics CRM Online Case Study: High Five Sportswear  by Microsoft

September 09, 2009 - Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.

Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM  by Microsoft

September 09, 2009 - Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.

Microsoft Online Services Business Value  by Microsoft

June 01, 2009 - Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.

Migrate to Online Services  by SHI

October 16, 2009 - Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model.

Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program  by Dell, Inc. and Intel

May 01, 2009 - Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market.

Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team  by Microsoft

October 21, 2008 - Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...