Capitalizing on software-as-a-service (SaaS) and cloud computing to generate new revenue goes beyond installing a web application hosting infrastructure, writing code, and designing clever marketing. There are a range of considerations ISVs (independent software vendors) face that can make the difference between a successful SaaS implementation and a heavily invested initiative that doesn't scale or deliver rapid, consistent results.

This whitepaper explores the often overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management, and partner support. Throughout, this whitepaper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy.